- On long-distance mister tickets purchased at Misurazione ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the tagliando is purchased at the ticket office.
How do Volte register for the MUGI system?
Website (Access your account > Private casinostriker sito web reparto) / Mugi APP (My settings > Private area) Onesto see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Preciso do this, go to the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be anche-mailed preciso you, and you can then log on and carry out most operations. Registration is verso card (not verso user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out cammino the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys I have made?
Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Volte apice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and scontrino offices.
- Automatic vertice-up machines at the bus stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Aspire of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, strada the private dipartimento of the website, providing you are verso registered user.
How much credit can I load onto my card?
You can vertice up from �5 to a maximum of �300, con multiples of �5. For on-line operations the maximum top-up is �100.
How and when do on-line top-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and apice-ups made after h take an accessorio day esatto become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Misurazione scontrino offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.