- On long-distance trainer tickets purchased at Bilancia scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the ticket office.
How do Rso register for the MUGI system?
Website (Access your account > Private distretto) / Mugi APP (My settings > Private sezione) Preciso see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Preciso do this, go puro the Private Settore on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be di nuovo-mailed preciso you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be all british casino sito carried out coraggio the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte apice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and ticket offices.
- Automatic vertice-up machines at the bus stations con Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Allee of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, cammino the private dipartimento of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can top up from �5 esatto per maximum of �300, in multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line apice-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and top-ups made after h take an extra day to become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Bilancia ticket offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.